“The Final Word”

Okay…I heard back from my manufacturer, and for me her word is the final word. I have been working with her for my entire time I’ve been with QVC, and I trust her implicitly. She said the fabrics were tested for tensile strength and passed both our tests and QVC’s required tests. Once the fabric gets accepted by both parties the fabric is sent from the fabric mill to the garment factory. She has again looked at her approved production garments, and pulled and tugged them as I did with no damage occurring. She believes this was a single garment, and who can say what happened on it’s way to the USA or in the warehouse. When thousands of garments reach the US and arrive at the warehouse they are randomly checked. This one garment not only got through, but ended up on lucky Brenda! We have no other explanation of why this should have happened, but as always with any garment that we ship….if you are unhappy  with it…..we are unhappy, and for any reason, you should immediately return it. I sincerely hope that will not happen, and you will be delighted with your purchase!…………………………………..enjoy…………………..much Love……………………Louis

 

 

Linea Complete Collection (Apparel, Jewelry, etc.)

Website: http://qvc.co/LineaCollection

 

Linea New Arrivals (Apparel, Jewelry, etc.)

Website: http://qvc.co/NewLinea

 

 

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“Watched the video”

I recorded the show and Jac and I sat down to see the opening with Brenda in the white Braided top. At first we too thought it was the camera angle and thought it was the black showing though vibrating from the lights. Stripes can do that….but the close ups clearly show damages. Since this is a brand new piece and has never been worn I am not sure what happened to the top. Brenda was not wearing any jewelry that would have caused this and it did not happen to any of the other tops shown. In the ware house when they arrive they are taken out of the boxes, hung on hangers and then plastic bags with all of the necessary info on printed labels [style number, size etc] are put over them. Maybe something happened to this one piece during this process? The stylist then pulls the sizes and colors she needs according to my sketches, and who is wearing what and they they are brought to the models room where they are steamed and or pressed according to what is needed. Then I come in and go over the outfits put the accessory bags and shoes with each outfit and wait for show time where the clothes are handed out to each model. As I said no one even noticed it or we would have had Brenda change. I re-looked at my samples, which come from the same production QVC receives, and tugged it again….. hard….to see if I could tear it…..nothing happened. Having said that I have gotten in touch with my manufacturer to see if she has any explanation of what could have happened………..It could  be that something  happened in the factory and was not caught, or when they were unpacked and hung on hangers…..who knows what goes on and I don’t want to point fingers because know one can know for sure….. and Brenda just happened to get this one fluke top……It’s a mystery that may never be solved….Of course if this should happen to someone’s top QVC would take it back. This just baffles me because these fabrics are tested for strength, color fastness etc etc, and as I said before this is not a fragile fabric…..it’s polyester fibers which are very strong……If I should get anymore information that I think will better answer this mystery I will certainly pass it along. I certainly do not want anyone to feel they are buying an inferior product…..especially one that I was so excited to bring to all of you!………

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‘The Braided Knit Fabric”

It has been brought to my attention that there are concerns about the fragility of the Braid Knit fabric. It seems some of you noticed “tears” on one side of the white tunic Brenda was wearing. This morning, right after my appearance on FEW, a stylist and I [not the stylist who ran my show], when to the area where all of the “show samples” are kept. Needless to say it’s the size of an airplane hanger. We looked at all of the tops in all of the colors in the Braided Fabric, and did not find any damages. However, the top Brenda was wearing may have been taken away. However, no one seemed to know about a damaged top. Before the show the stylist, Aubery and I, went through each outfit to make sure all of  the pieces, accessories and shoes were there. We did not notice any damages or we would have switched it out. I will look at the recording I made of the show and look at what you have seen.. I can say that no one noticed the damage or I would have been told about it. I was standing with Brenda and all of the other models waiting just before the show started….we were all talking…and no noticed anything wrong. I just went up to my studio and looked at my white sample. I tugged and pulled the top every which way, and nothing happened. I can say to all of you this is not a fragile fabric…..even though there are sheer sections they are made of polyester, which is an extremely strong yarn. We, my manufacturer, the the fitting teams, plus the factories have been working on this fabric for months, and  no one reported any weaknesses in the fabric. Certainly the factory who sewed the garments would not want to have been responsible for damages to due the fabric and would have reported it immediately. I will ask more questions about this and speak to the stylist when she has another shift, if she saw anything. In the mean time I feel very confident that you will be very pleased with the garments when you receive them……Please let me know what you think when you get your home…………..regards……………………Louis

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