Bead Repair
Hello everyone,
I have been in contact with my jewelry manufacturer and we have discussed the problem many of you have had with the new bead necklaces being broken upon arrival. They are looking into why this has happened. Just for your information, they also manufacture the KJL line of jewelry and the Noland Miller line of jewelry, so they are highly regarded in the fashion jewelry business. I was told that they have used the same thread to string beads for years and have not had such a problem, so they ARE investigating. In the mean time, the CEO of the company has told me to pass this information onto you. If you have received a necklace that was broken they will restring it. You can send it to:
TCJC, LLC
400 Broad Street
Central Falls, R.I.
02862
In the lower corner of the envelope write: Attention Repair Department.
Please include
Your Name
Address
Tele#
E-Mail Address [only if you want to]
They will only repair these beaded necklaces that are broken.
In my 40 years in this business, I don’t know any other company that was or is willing to do this, so I as the designer, am very grateful that they are more than willing to take this position to satisfy and keep my ladies happy. Of course I am very sorry this has happened in the first place! None of us needs one more thing to cause aggravation and tension in our already stressful lives. Take a deep breath….it will all be good……..much Love, Louis